Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need. Do not be embarrassed to request lay definitions.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

I been going to G & L Automotive since I got my first car in 2003. They been good to me ever since. They always get it done right the first time weather if its replacing the brakes, fixing a coolant leak, or doing a simple oil change. I even bought a used car off them in 2005 and still have the car today. They won a customer for life.


-Matt R.

I had a great first experience at G and L. I contacted for appointment on Saturday and was able to bring the car in on Monday. They diagnosed the problem with my exhaust system quickly and gave me a clear idea of the options. They were able to get the necessary parts from a nearby supplier and had be on my way in a little over an hour. The final price was exactly as estimated, and the personnel were a pleasure to deal with.


-Eric G.

Has worked on my entire families cars for years and I wouldn't go anywhere else. Honest, reliable service. I went to one of those quick lube chain places for an oil change thinking it was too small time to bother G&L. That won't happen again. I went to 2 different quick lube places and both times ended up having to come and get it redone and the bottom of my car cleaned of all the spilled oil. Apparently they used pliers to put the filter on and it sprayed my car . Thanks to Bud my mechanic, he explained the importance of avoiding the chains (the cheaper oil used, the rush to make numbers, etc). And G&L ends up replacing engines on one of the chains. They call him when they run into a problem. Moral of the story Isn't about oil changes. It's about honesty and consistency and you will find that here.


-Annie W.

THE BEST AUTO REPAIR SHOP IN ALSIP. EXPERIENCED MECHANICS VERY KNOWLEDGEABLE. FIXED MY CAR RIGHT THE FIRST TIME. REASONABLY PRICED. GREAT SERVICE. ONLY SHOP IN ALSIP I WILL VISIT.


-Jack Johnson

Great work cheap prices they dont charge diag. Fees if you get it fixed very honest dependable got it done same


-Mitchell Garrett

I am an out of towner and was looking for a good shop to fix my car, I asked around at my work and it was suggested that I visit George at G&L. So I brought my car into the shop and explained to George that my steering wheel was shaking when I hit the brakes. George said he would take a look at it, before he looked at it he thought it might be the rotors causing the problem. So I gave him my keys and went to lunch. About an hour later George called up told me the front brakes and rotors need to be changed. The price I ended up paying was good and a relief because I just dropped a bunch of cash on my wive's car back home. George had my car back to me by the end of the day, the shaking stopped and I noticed that my car drove a little smoother. I was really lucky to find these guys, George is very approachable and gives off a good vibe. I also feel better because I try to avoid national chains and spend locally if possible even though my shop back home is a chain.


-Larry Lamb
  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • ALL-DATA
  • Car Care Aware
  • Call Us For Service: 708-385-3626